Portal for internal or external users
In a cost-driven industry, having the ability for CARA to help reduce costs and improve efficiency provide a large ROI.
Public portal access
Typically, providing simple access to users both within the organization and outside (third parties or public access) involves publishing content to a web server, and custom-designing and building a portal.
CARA has a built-in set of “User Experiences” including a Portal view, which is configurable as to the functionality but generally ensures that the minimum required set of features is made available (search, view, print, acknowledge receipt) to minimise the training required.
Additionally, you can provide external named-user access by provisioning users directly in CARA (therefore avoiding the need to make them effectively “internal” by giving them LDAP accounts), or create an “anonymous” single user for public access portals.
The CARA portal experience is unique. CARA portals can be fully configured to allow any fields, drop-downs, attachments or integrated widgets that you need. This can be achieved in hours.
With the CARA portal, you can let external users submit content to the system, run reports, view and download specific content, watch or preview content, and much more. Portals are extremely flexible and can very quickly bring added value and security to your processes. Our customers constantly find new and inventive ways to use them:
State Government: Portal allowing public to search and view public records
County Government: Portal allowing CV submission for Human Resources
County Government: Portal for public viewing of building applications.
CARA’s Public Consultation Tracking solution allows efficient management of public consultation documents, and selective security for public access.
Using a CARA Portal, external users can query the system by any allowed attribute (tracking number, date, keyword, etc.) and access documents. This access can be as limited or unlimited as required, giving ultimate control.
Tailored views and access can be configured depending on the audience. This means that an administrator can send and receive tasks, generate reports, edit and manage content whilst a member of the public might only have one search field that reveals ten documents – all in the same system.