CARA Platform vs. Documentum

More than document storage: CARA is content & data management in a single, highly configurable, cross-team platform.

Replace complex, costly Documentum deployments with a configurable, AI-driven platform built for regulated industries.

  • Lower TCO & simpler architecture
  • Compliance-first, built for regulated industries
  • Highly configurable without heavy IT dependency
  • Content, data, and business process management in one
  • Cloud-based, scalable platform

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Compare features, pricing, and value side-by-side

CARA
Documentum
Time to value
Rapid use-case onboarding, value delivered within weeks
Often implemented as a large programme
Annual licensing
Transparent per-user pricing, starting at $65/user/month
Vendor contact required
Pricing model
Subscription tiers
Custom enterprise quoting, multi-component pricing
Customer support
Direct access to Generis experts with clear support tiers
Enterprise support via OpenText with tiered contracts
User satisfaction*
4.2 / 5
4.0 / 5
Ease of use*
4.6 / 5
3.7 / 5
One-stop platform
Documents, data, records, workflows, and automation in one platform
Robust ECM capabilities, often requiring additional systems
Flexibility
Rapid configuration of modern views, workspaces, and workflows
Requires heavy IT expertise
Performance
Designed on a modern, high-performance data architecture
Performance dependent on deployment architecture and configuration
Data management
Native data management alongside content
No native data management

*User satisfaction and ease-of-use ratings sourced from Capterra reviews.

Why these companies chose CARA over Documentum

Cost & IT reduction

Lower cost. Less IT overhead. A simpler landscape.

Reduce total cost of ownership by bringing content, data, records, and process management into a single platform — reducing infrastructure, licensing, and specialist IT dependency.

Usability & Adoption

A platform users actually want to use.

CARA is intuitive, modern, and designed around how people actually work — driving faster adoption, fewer support requests, and more value from day one.

Configuration

Adapt quickly, without Documentum specialists.

Documentum is rigid and heavily reliant on expert IT resources for change.
 CARA’s low-code configuration makes it easy for both business and IT users to create workflows, views, and processes, so you can innovate quickly.

You may be thinking:

What if Documentum is deeply embedded in how we work?

Many CARA customers had relied on Documentum for years, supporting large volumes of content and established ways of working.

Change doesn’t have to be disruptive. CARA supports controlled, low-risk modernisation; you can introduce CARA alongside Documentum, improving usability and efficiency at your own pace.

More on Migration

Our Documentum environment is heavily integrated. Can CARA handle that?

Yes. CARA is built to operate within complex enterprise ecosystems.

Its API-first architecture supports modern integrations without heavy customisation, reducing long-term maintenance and making future change far simpler.

We want fewer systems — isn’t this just a 1-to-1 replacement?

No. CARA is designed to reduce system sprawl.

By combining document management, data, records, and workflows in one platform, organisations can simplify their architecture and reduce operational overhead, not just swap one system for another.

How do we modernise without putting compliance at risk?

Documentum is often retained because compliance teams trust it.

CARA takes a compliance-first approach to modernisation, with governance, auditability, and control built in by design — allowing organisations to improve usability and automation while remaining audit-ready.
Modernisation should reduce risk, not increase it.

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Case Study

Sargento Foods: Compliant Content Management Made Easy with CARA

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Case Study

Replacing Legacy Systems at Scale: Bayer’s Global Migration to the CARA Platform

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Case Study

City of Sacramento Consolidates Document Management Across 17 Departments with CARA

CARA’s origins are deeply rooted in Documentum.

We know Documentum — because we built on it

2001
CARA was first released as a flexible user interface and business rules layer for compliant applications running on Documentum.

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2008
CARA evolved to replace key Documentum capabilities with native functionality, introducing configurable portals and more intuitive user experiences.

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2019
The cloud-first CARA Platform launched — fully decoupled from Documentum and Oracle — opening a new era of unified content and data management.

For over 25 years, CARA has been shaped by first-hand experience solving the real-world limitations of legacy content platforms.

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