Design & Implementation

Our process for implementing CARA ensures a seamless and pain-free journey to better content, data, and business process management.

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Our Design & Implementation process

Requirements & Design

We run workshops to capture the Business Explanations behind each User Requirement. We then write a Technical Execution Description for each of those Business Explanations to explain exactly how it will be achieved in CARA. The end result is a detailed, traceable explanation of the What, Why, and How for every single requirement.​

Configuration

CARA is the most configurable content, data, and business process management platform on the market. There are over 40,000 options to help tailor the platform to meet your specialist requirements.

Our Client Delivery teams know the best way to achieve your design goals, and work on average 4x the speed of external consultants due to their expertise.

Environment Support

Generis provides a series of environments in order to streamline the test and validation process, whether you’re implementing in the cloud or on premise. Our design, sandbox, development, test, and production environments are kept separate to ensure compliant, traceable implementation.

Validation

Our validation team has decades of experience in regulated industries, taking the burden off the customer. We will ensure that any configuration changes that we make together to tailor the product to your processes, are carefully and efficiently validated.

Training & Support

We offer comprehensive training for our platform – both end user training, and administrator / technical classes.  These are instructor-led which can be online or in person, we also offer training videos, webinars, eLearning and documentation.

In addition to the standard Tier 3 support for our software, we offer 24/7 Tier 2 application support.

Latest Resources

Global Pharma Modernises Archiving with CARA Platform and fme Life Sciences Expertise
14 November 2025

Global Pharma Modernises Archiving with CARA Platform and fme Life Sciences Expertise

A global pharmaceutical company needed to modernise its document archiving infrastructure to reduce costs, eliminate system redundancy, and meet evolving…

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City of Sacramento Consolidates Document Management Across 17 Departments with Cloud-Based CARA Platform
11 August 2025

City of Sacramento Consolidates Document Management Across 17 Departments with Cloud-Based CARA Platform

11th August 2025 – California, USA – The City of Sacramento has selected the CARA Enterprise Platform from Generis as…

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Do You Trust Where Your Data is Stored?
30 July 2025

Do You Trust Where Your Data is Stored?

As businesses become increasingly global, data has become one of their most valuable assets—and one of their most vulnerable. With…

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