So your team is drowning in spreadsheets, scattered files, and outdated systems that just aren’t keeping up. You’ve been tasked with finding a solution that will not only streamline your processes but also ensure your organisation stays compliant with critical regulations. The stakes are high, the options seem endless, and every platform you research promises to be the “best.”

Selecting the correct content services platform (CSP) can be difficult, but the right choice can transform your operations. In 2025, the best platforms go beyond basic document storage—they offer advanced features, granular security, and seamless integration with other systems.

In this guide, we’ll take a look at the leading content services platforms in 2025, highlighting their strengths, key features, and how they stack up in regulated industries that have strict compliance and security requirements, such as finance, healthcare, and legal sectors

How to Choose the Right Content Services Platform for Your Business

When selecting a content services platform, it’s important to consider the following:

Compliance Requirements: If your organisation operates in a regulated industry, look for a platform that is specifically designed to support compliance with industry standards.

Scalability: Make sure the platform can scale to meet your growing business needs, especially if you’re in a fast-moving industry.

Security Features: Prioritise platforms with robust security features like encryption, access control, and audit capabilities, to protect your sensitive data.

Integration Capabilities: Choose a platform that integrates well with your existing software, ensuring smooth workflows and collaboration.

More than Document Storage: These days, organisations need more than just a place to store their documents. Select a platform that lets you collaborate, share, report on, and utilise your content as an integral part of wider processes.

The Leading Content Services Platforms for Regulated Industries in 2025:

The CARA Platform: Tailored for Regulated Industries

Unlike general-purpose platforms, CARA was specifically designed for regulated industries, ensuring that business in sectors like life sciences, financial services, and government can meet stringent compliance requirements.

With compliance and security at the core of the platform, CARA provides out-of-the-box support for industry-specific regulations such as 21 CFR Part 11, GxP, HIPAA, GDPR, and more. Its end-to-end encryption, role-based access controls, and audit-ready reporting ensure organisations can manage sensitive content with confidence.

CARA’s Business Process Management (BPM) rules and configurable workflows help companies remove checkpoints, deliver accurate information fast, and automate repetitive tasks so that teams can work quickly and focus on what really matters. This all comes together to create one powerful, easy-to-use platform for regulated industries.

Some standout features of CARA include:

Built for Regulated Industries: Purpose-built compliance with 21 CFR Part 11, GxP, HIPAA, GDPR, and more.

Granular Security: End-to-end encryption, granular, role-based access control, and audit trails for every action to protect sensitive content at all stages.

Automated Workflows: Create unlimited, compliant workflows—from simple to complex multi-step—with full auditability, collaboration, eSignatures, and real-time management.

Powerful Content Management: Out-of-the-box content management features are best-in-class, making CARA a leading solution for DMS use cases in regulated industries

Cloud-collaboration: A full suite of collaboration features like simultaneous editing, co-authoring, granular version control, document workflows, and task notifications. Supports integration with hundreds of critical daily tools like Microsoft 365, Slack, SAP etc.

Box: Cloud Storage with Collaboration Tools

Box is a popular choice for business looking for cloud storage and collaboration features,  offering a user-friendly interface and seamless integrations with other business tools. It supports compliance with key regulations such as HIPAA and FedRAMP as standard in Enterprise packages and above.

Beyond compliance, Box is widely recognised for its ease of use and collaboration capabilities, enabling teams to access, share, and edit files from anywhere. Its integrations with productivity suites like Microsoft 365, Google Workspace, and Slack make it a flexible option for businesses looking to streamline workflows across multiple platforms.

Highlights:

Compliance-ready: Compliance standards with HIPAA, FedRAMP (Enterprise and above), and additional governance controls via Box Governance.

Cloud-first Collaboration: Secure file sharing and co-editing with real-time access from anywhere.

UI: Intuitive for users looking for a simple interface

Implementation: Very easy for individual users to get started and scale up to organisation coverage

Strong Integrations: Works seamlessly with Microsoft 365, Google Workspace, Slack, and other enterprise apps.

Microsoft SharePoint: Document Management at Scale

SharePoint is widely used for enterprise document management. Its integration with Microsoft 365 makes it a familiar and comfortable choice for businesses already embedded in the Microsoft ecosystem.

SharePoint is great for organisations that need a scalable document management solution, and it offers a range of compliance features designed to meet various regulatory requirements including HIPAA, and GDPR. With customisable workflows, metadata management, and advanced search capabilities, SharePoint enables organisations to organise, govern, and secure their content effectively.

Highlights:

Microsoft 365 integration: Works seamlessly with familiar Microsoft tools like Teams, Outlook, and Office apps.

Scalable: Manages large volumes of documents with structured content storage

Cost: Attractive proposition as smaller businesses can get started as part of their Microsoft subscriptions

Configurable for Full Compliance: Supports a number of regulatory frameworks and can be configured to comply with requirements like HIPAA and FedRAMP.

OpenText Documentum: A Long-Standing Solution for Enterprise Content Management

As businesses undergo digital transformation initiatives and shift toward modern, agile solutions, many organisations are re-evaluating their existing systems to ensure they meet the needs of regulated industries today.

For decades, Documentum has been a widely used enterprise content management solution, particularly in industries with complex document workflows. Known for its robust security and structured content management, it has served as a foundation for many organisations requiring document control, versioning, and governance.

Today, many businesses are prioritising ease of use, flexibility, fast deployment, and a lower total cost of ownership than their existing tools – without the need for heavy customisation or infrastructure maintenance.

Documentum Highlights:

Enterprise-grade Document Management: Strong governance, version control, and security.

Customisable: Documentum has proved itself to be very customisable which allows knowledgeable IT departments to vastly extend and deeply integrate the platform in their landscape

Proven Industry Presence: Long-standing solution with a history in regulated industries.

Content Workflows: Designed for document-centric processes.

Other Noteworthy Content Services Platforms

Aside from the big names like Box, SharePoint, and Documentum, there are other platforms such as Google Workspace and Dropbox that can meet basic content management needs. However, they are still evolving players in the security and compliance features required by organisations in regulated industries.

Conclusion: The Best Content Services Platform for Your Needs

In 2025, the best content services platform is one that not only streamlines document management but also meets the specific needs of your business—especially if you operate in a regulated industry. While platforms like Box and SharePoint offer solid solutions for general business needs, they may not be the best fit for organisations that need advanced security and compliance capabilities.

The CARA Platform is designed with these industries in mind, offering the compliance, security, and flexibility that regulated businesses need to stay competitive today.

If you’re interested in exploring how CARA can benefit your organisation, request a demo today and see why CARA is among the leading Content Services Platforms for regulated industries.